Uber’s Psyche, or Why London Has a Problem with Uber
Put in your forensic-psychologist hat: Let’s delve into Uber’s psyche.
Scene one: San Francisco Bay Area courtroom.
For weeks, Moraga, California detectives have been ready for Uber to conform with a signed search warrant in search of 90 days of data on a former Uber driver accused of sexual battery. The cops try to find extra victims, and strengthen their case towards the driving force. But Uber doesn’t need its clients queried about sexual assault by the police.
Police officer Brian South says in additional than 15 years on the job, he’s “never seen anyone so brazenly defy a judge’s order for records.”
An area prosecutor concurs, testifying Uber is “actively preventing law enforcement from protecting riders from violence.”
Fed up with the corporate’s sample of hampering police investigations, Judge Claire Maier sanctions Uber and says the following:
“The reputation of Uber for cooperating with law enforcement is horrific. The fact that Uber resists search warrants gives me grave concern that there is an ulterior motive here and not any desire to cooperate.”
(This is strictly what the London police and regulators are complaining about).
Under strain, the Uber lawyer lastly spits out: “We’re not trying to be obstructionist at all, we’re just trying to be fair and balanced.”
Question: truthful and balanced between what and what?
Answer: Between passenger security and Uber’s model.
Scene two: London, United Kingdom.
Transport for London (TfL) has determined to defend its determination to terminate Uber’s working license. The TfL had referred to as Uber “unfit.” Previously, the top of the London police company that oversees taxicabs wrote an official letter saying particularly what the Moraga, California decide, cop and prosecutor are all getting at: Uber is placing its personal status above rider security.
The London copper used precisely that phrase: status.
What a minute, you ask. What occurred to the Uber CEO flying throughout the pond for a particular meet and the London mayor saying the brand new CEO displayed “humility”?
OK, right here comes some forensic psychology.
Apt phrase right here: “humility.” Often misunderstood. Humility doesn’t necessitate humiliation or groveling. Instead, it may be a clear recognition of who and what you’re.
Question: So…what’s Uber?
Answer: A taxicab service.
But Uber gained’t admit it. In reality, this identification is anathema to Uber. In order to obtain and retain particular guidelines, as a way to justify its corner-cutting enterprise mannequin, Uber is consistently asserting it’s a technological wunderkind on the cusp of inventing self-driving or flying automobiles, enabling fabulously smart cities, or proffering on-demand kittens that arrive by helicopter with still-cold mini-Klondike bars hooked up to their furry little necks.
If Uber accepted it was a taxicab service, then it must additional settle for that, as such, it’s an extension of public transportation. As a type of public transportation, Uber can be obligation sure to answer regulators’ and regulation enforcements’ considerations shortly and absolutely.
Instead, Uber’s grandiosity, self-importance and enterprise mannequin locations it above submitting to robust regulatory scrutiny.
Question: Why, after 5 years of operating into issues domestically and internationally, is Uber nonetheless so boastful?
Scene three: The California Public Utilities Commission (CPUC).
(The CPUC is the California regulatory board).
CPUC: We’d like to think about fingerprinting Uber and Lyft drivers to guard California passengers.
Uber: Forget about it.
CPUC: Oh yeah, you’re proper. Sorry we requested.
Official language from the CPUC “proposed decision” on fingerprint background checks: “In confronting this issue, the Commission has sought to balance the need to adopt regulations that promote the public safety aspects of the TNC industry, yet not obstruct the public’s demand for this new mode of transportation.”
There’s that phrase once more: stability.
In declining to fingerprint Uber and Lyft drivers, The CPUC, Uber’s first regulator, cites the necessity to stability passenger security with Uber’s want to enroll drivers quick and straightforward.
Diagnosis: psyche-wise, Uber is a Kingbaby. Spoiled at house, this brat is a mess overseas. And perhaps at a loss to know why.