FTC: Uber Lied to Riders About Protecting Data

FTC: Uber Lied to Riders About Protecting Data

The U.S. Government is repeating itself: Uber lies. This time, it lied about defending riders’ knowledge.

(Last time it lied to drivers about how a lot they might earn).

The Federal Trade Commission alleges Uber lied to passengers and drivers when it stated it was taking affordable measures to shield their knowledge safety.

It wasn’t, says the federal government.


Specifically, in accordance to the grievance, Uber stated: “Uber has a strict policy prohibiting all employees at every level from accessing a rider or driver’s data. The only exception to this policy is for a limited set of legitimate business purposes.”

Nope, says the FTC. Uber developed an ineffective system incapable of dealing with ongoing evaluation of knowledge entry. Then, Uber didn’t comply with up on automated alerts regarding potential misuse of shopper information.

Get this: Uber solely often monitored account information belonging to inner high-profile customers—like Uber executives.


Again, per the grievance, Uber stated to riders: “Your info might be saved safely and used just for functions you’ve approved. We use probably the most up to date know-how and providers to make sure that none of those are compromised.

Nope, stated the FTC.

Uber failed to present affordable safety. Here’s what it truly did. Any and all knowledge engineers used a single (not distinct) entry key with full administrative privileges. Which was then publicly posted on a code-sharing web site. Which allowed an intruder to achieve entry to shoppers’ (drivers’) private information. Which wasn’t encrypted, however as an alternative written in plain textual content.

Uber might have prevented this episode by means of “relatively low-cost measures,” per the grievance.

Here’s Uber’s queasiest lie within the grievance: “I perceive that you don’t really feel snug sending your private info by way of on-line. However, we’re additional vigilant in defending all personal and private info.”

No. No. No.

The FTC didn’t advantageous Uber this time. Instead, the US Government will monitor Uber’s remedy of knowledge for the subsequent 20 years.

In different phrases, they didn’t deduct Uber’s allowance. They introduced in a babysitter.

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